E-Commerce Voice Process l Tech Mahendra | Work From Home Job | MadhuVlogStudy


Work From Home - E-Commerce Voice Process

→ Process : Customer Service Voice

→ Job Location - WFH

→ Qualification - HSC/Graduate/Post Graduate

→ Skills - Good Spoken and communication skills in English and Hindi Skills

→ Working Days - 6 Days with rotational shifts in day to day shifts

→ Interview Mode - Virtual

→ Joining : Immediate

 System Requirements - 

Laptop/Desktop - minimum I3 Processor, 8GB RAM storage Data, 64 BIT Operating System, Genuine Windows 10 or above, Genuine Anti-Virus, Noise Cancellation Headphone, Broadband connection, Power Backup.Good Typing Skills.

Job Description & responsability :

→ Identify and assess customers needs to achieve satisfaction and work culture.

→ Build good relationships and trust with customer through open and interactive communication.

→ Provide accurate, valid and complete information by using the right methods/tools with given time.

→ Handle customer complaints, provide appropriate solutions and alternatives to give best information.

→ Keep records of customer interactions, process customer accounts and file documents.

→ Follow communication procedures, guidelines and policies.

Customer Service
BPO / Call Centre
Customer Success, Service & Operations
Full Time, Temporary/Contractual
Customer Success, Service & Operations - Other
Education
Graduation Not Required
→ Key Skills
Skills highlighted with good communication and service.

                           APPLY NOW